General Terms & Conditions
Background
Acceptance of conditions
The web pages available on the website www.loveyourpix.com or on the APP loveyourpix and all pages connected thereto ("Site" and “APP”) are managed by 190PT S.r.l. ("190PT"), an Italian company based in Cesena (FO), via Cavalcavia n. 242, VAT no 04093470401, registered at the Companies Registry of Cesena, N. REA FO - 329394, to which you will have access in accordance with the terms and conditions set out herein ("General Terms & Conditions") and the specific terms and conditions which govern the various services offered by the Site ("Special Conditions"). By accessing the Site or the APP, viewing any content and using the services available ("Services") you agree to be bound by the Terms & Conditions, and the Privacy Policy of the Site. We therefore ask that you carefully read the General Terms & Conditions and the Privacy Policy valid both for the Site and for the APP and give your consent where required before using the Services. If you are not in agreement with any of the General Terms & Conditions and/or the Privacy Policy please abandon the Site or the APP.
Licence of use
When a user posts or uploads to the Site or to the APP or otherwise sends any photograph, video or image and/or content (“Content”), the same grants to 109PT a use license for the purposes of the Services with the right to use, modify, adapt, publish and publically exhibit on the Internet the Content. Such license is granted free of charge, on a non-exclusive basis , transferable (with right to sub-license within the limits herein contemplated) and without limitations as to territory (the “License”), as the Site is accessible without limitations as to territory The License shall be valid for the entire period during which the Content is posted on the Site or on the APP or for the time necessary to perform the Services. The Content, whose authorship rights belong to the user according to the applicable laws, may be modify, adapt, publish and publically exhibit by 190PT on the Site’s platform, on the social networks connected thereto or in the newsletters addressed to the users of the platform itself. It is understood that for any such use of the Content, 190PT shall indicate the name of the relevant author. The License granted to 190PT by the users shall therefore be intended for communication, and not also commercial, purposes, save for the application of the “Special Conditions” which regulate the sale of the Content in the Market section of the Site and save for the provisions of the “Special Regulations” of the contests the users may participate in. Said “Special Conditions” and “Special Regulations” shall be deemed expressly accepted by the user when the Content is put up for sale as images printed on professional supports or upon the user’s participation in a contest, respectively. When the user is less than 18 years old the use of the Services is allowed only with the prior acceptance of the General Terms & Conditions, of the Special Conditions and of the Privacy Policy by his/her parents or by the authorized person in substitution of the same.
Declarations
The user declares and accepts that he is the sole and exclusive party responsible for the Content posted by him or otherwise forwarded via his account to the Site or to the APP and therefore consents and acknowledges that 190PT will not in any way be liable for any Content posted or otherwise sent to the Site or to the APP. At the time when user uploads Content, the same declares and warrants that he is the legitimate and exclusive owner of the same and that he has previously obtained from any rights holders all rights of economic exploitation. In particular, user declares and warrants that he has obtained from the persons portrayed their free and voluntary consent to the publication and/or broadcasting and/or sale of the images or photographs containing their representation of photograph for any lawful purpose and that he holds a copy of the relevant permission, which will be provided to 190PT upon simple request from the same. User further guarantees that he will not use the Services for any purpose contrary to the provisions of law or to the scope of the General Terms & Conditions and/or Privacy Policy. By way of example only, the use undertakes to refrain from carrying out the following activities: (i) attacking, denigrating, threatening or intimidating any person or the Content posted on the Site; (ii) posting, transmitting any Content having an obscene, pornographic, abusive, offensive, or profane nature or in breach of copyright or intellectual property or any other third party right; (iii) creating and transmitting un wanted spam; (iv) posting or transmitting contents that does not belong to him, with intellectual property rights that do not belong to him; (v) publicizing or soliciting the purchase or sale of any product or service with regards to users or using information obtained from the services in order to contact, publicize, solicit or sell to users products or services without the prior written consent of 190 PT.
Rights to remove the Content
At any time the user may remove the Content automatically using the functions of the Site or of the APP. In turn 190PT, while not making any prior checking of items posted on the Site or on the APP, may remove or delete any Content, including comments, criticisms or praise of the images or photographs posted by users on the Site if in its sole discretion it considers the same offensive or contrary to the provisions of APPlicable law or in violation of the General Terms & Conditions and / or the Privacy Policy. In this case, the Licence will exist for the period in which the Content is posted on the Site or on the APP, and will terminate automatically with the removal from the Site or the APP of the Content. Notwithstanding the above, the Licence will remain valid in relation to the Content that was purchased before its removal from the Site or the APP. In the event that a Content (eg. an image) is removed, the profile of the user will automatically lose all data associated with it, such as, by way of example and not limited to, the number of APProvals, awards and votes received in the contests and the user comments. This data cannot be recovered in any way by the system administrator and will be considered as lost forever. Each user can notify in writing to 190PT any Content which may be considered as obscene, pornographic, abusive, offensive, or profane or anyway inAPPropriate as well as any behavior which is aggressive, denigrating, threatening or intimidating with respect to other users by sending a notice to the following e-mail address: contact@loveyourpix.com attaching to the notice an accurate description of the potential breach in order to enable 190PT to promptly adopt any APPropriate measure. Alternatively the user can notify potential intellectual property rights breaches using the link which is under any image on the Site or on the APP. The user will be liable for damages (including cost and legal fees) arising from his incorrect or false notice of any breach which is subsequently shown to be groundless.
Third party intellectual property rights
190PT respects the property rights of third parties and undertakes to respond promptly to any claim relating to the infringement of intellectual property rights of third parties in relation to Content posted on the Site or on the APP, reserving the right to remove, or prevent access by users to the Content that is considered in violation of the intellectual property rights of third parties and shall be further entitled to suspend or prevent access to the Site or the APP account of the user responsible for said violation. The user may report in writing to 190PT any violation of intellectual property rights by sending a notice to the following e-mail address contact@loveyourpix.com attaching to the message an accurate description of the alleged violation so as to allow 190PT to promptly take any necessary measure. Alternatively, the user may report any violations of intellectual property using the APPropriate link inserted below each image present on the Site or the APP. The user will be liable for damages (including costs and legal fees) resulting from any improper or false report regarding any infringement of intellectual property rights which is subsequently shown to be unfounded. If 190PT removes or prevents user access to Content in response to a report of a violation, it undertakes to contact, if possible, the user who posted the Content complained of. If the user believes that his Content does not infringe any third party intellectual property rights, he can send his justification to 190PT to the following e-mail address: contact@loveyourpix.com. In this case, the user must provide sufficient information to allow 190PT to take a decision on the matter. In any case 190PT is free to adopt any and all measures in relation to Content that it considers in its sole discretion in violation, including potential violation, of third party intellectual property rights.
Links to other sites
190PT, through its Services, may provide links to other websites ("Third Party Sites"). As 190PT has no control over the content of Third Party Sites, the user acknowledges and agrees that 190PT is not liable in any way, directly or indirectly, for the availability of Third Party Sites, nor is it responsible for the content, advertising, products or services contained thereon, including the privacy policy. In addition, the user acknowledges and agrees that 190PT will not be liable for any direct and/or indirect damage or adverse consequences caused by the use or connected with the use of the content, products or services made available by Third Party Sites. 190PT allows registered users to add to their profile links to personal sites or to external pages. Since 190PT has no control over the content of those sites or external pages outside its own domain, it cannot be held responsible in any way, directly or indirectly, for their content, any advertising that may be present, nor for any direct and / or indirect damages or adverse consequences caused by their use.
Limitation of liability of 190PT
190PT will not be liable in any manner for the use by users of the Site or of the APP and their Content. User in fact irrevocably and expressly exonerates 190PT, its directors, representatives, managers, employees, or collaborators form any and all actions, litigation, liability, claim or request for any reasons, deriving directly or indirectly from said use, including by way of example only but not limited to the consequences deriving from comments of users, observations and criticism posted on the Site or on the APP and referring to the Content of other users which may be considered as denigrating, defamatory or anyway offensive. User will hold harmless and indemnify 190PT its directors, representatives, managers, employees or collaborators in relation to any claim, request for direct or indirect damages, cost or loss including legal expenses deriving from: (a) breach of the General Terms & Conditions, and/or Privacy Policy, (b) Content posted on the Site or on the APP, (c) use of the Services by the user or by another subject using the user’s account, username or password; (d) any violation of third party rights; (f) the loss or impossibility to locate the Content (eg. images or photographs) posted on the Site or on the APP. In any case 190PT will not be liable to maintain Content posted by user on the Site or on the APP, as it is the duty of the user to always retain a backup of the Content. 190PT will not be liable for any disservices due to force majeure or any sort, if it is unable to perform the Services. 190PT, save in cases of willful negligence or serious fault, will not be liable for disservices o malfunctioning connected with the sue of the Internet which is beyond its control or of its sub suppliers, nor may it be considered liable for damages, losses or costs borne by user following the failure to perform the Services for reasons not due to it. If user is unable to view all or part of the Site or the APP, no charge or liability may be attributed to 190PT, as user must independently provide himself with equipment and programs suitable for connection to the Internet. 190PT will do its best to ensure that content of the Site or of the APP is updated; however it cannot guarantee the total absence of errors and/or inexactitudes. 190PT therefore reserves the right to correct errors, inexactitudes or omissions at any time. 190PT uses software systems and instruments in order to eliminate the possibility for users and visitors to the Site or the APP to make high resolution copies of the Content posted on the Site through the web browser or the APP. Notwithstanding this, 190PT does not guarantee that the Content posted on the Site or on the APP will not be unlawfully copied without the consent of the user. 190PT will not be liable for direct or indirect damages such as by way of example only, loss of profits or other causes that are legally relevant in relation to the Site or the APP, Services or any Content and in any case the liability of 190PT may not exceed the sum paid by user in relation to the Service.
Intellectual property rights of 190PT
With the exception of Content posted by users on the Site or on the APP, all other contents, in any format, published on the Site or on the APP, including web pages, graphic elements, colours, schemes, tools, fonts, and design of the Site and of the APP, the diagrams, layouts, methods, processes, functions and software that are part of the Site and of the APP, are protected by copyright and any other intellectual property right of 190PT and other rights holders. Reproduction in whole or in part, in any form, of the Site and of the APP and their contents, without the express consent in writing of 190PT is prohibited. 190PT has the exclusive right to authorize or prohibit the copying, direct or indirect, temporary or permanent, in any manner or form, in whole or in part, of the Site and of the APP and their contents. Any reproduction must be, from time to time, authorized by 190PT or, where APPropriate, by the authors of the individual works contained on the Site or on the APP. Such reproductions must in any case be made for lawful purposes and in accordance with the copyright and other intellectual property rights of 190PT and of the authors of the individual works contained on the Site and on the APP. The authors of the individual works published on the Site and on the APP have, at any time, the right to claim authorship of their works and to object to any distortion, mutilation or other modification of the works themselves including any acts to the detriment of the works, which is prejudicial to their honour or reputation. The user agrees to respect the copyright of the artists who have chosen to publish their works on the Site or on the APP or who have collaborated to the creation of new expressive forms and artistic works intended to be published, not necessarily exclusively on the Site or on the APP, or that form an integral part thereof.
Photography contests
Among the Services offered by the Site and the APP, there is the possibility for users to take part in photography competitions the aim of which is to promote and value photographic art (”Contest”). Following the instructions provided by the Site or by the APP the users can register to enter the Contests posting on the relevant section the images or photographs which they intend to enter into the individual Contest. In order to take part in the Contest it is necessary to view and accept the General Terms & Conditions and the special conditions regulating each Contest available on the Site or on the APP. Contests may be free and open to all users registered on the platform or reserved to members of specific Groups as hereinafter defined. Contests realized via the APP are free and all users using the APP can take part as it is not possible to create Groups over the APP. Contests on the Site Each Contest will have a specific theme and a date will be indicate for uploading photos and/or images and a term for voting the photos posted by users. For free Contests, the winner of each Contest will be the one having obtained the best vote calculated on an average of three votes: (i) the average vote of the “community” represented by all users voting and being the sum of the votes divided by the number of voters and (ii) the vote of two judges. The judges are chosen at the sole discretion of 190PT from professional photographers, experts in photographic art, collectors, critics and gallery owners. Each user may give a vote from 1 - 10 (10 being the maximum vote) for each photo and/or image and also the judges may vote the photos and/or images expressing a vote from 1 to 10. For those Contests reserved to Groups, the voting criteria from 1 - 10 above remain valid but only members of the Group may take part. The votes of Group members will contribute to creating a virtual list with the only aim of providing the ADMIN with indications as to the preferences of the voters. In any case the ADMIN as sole judge of the Contest, will be free at his sole discretion to decide the winner /s also without taking into account the results of the classification of the voters. The Site may host more than one Contest at a time and the same may be organized by companies or institutions that intend to increase their visibility by that means. Any prizes awarded to the winner/s of a Contest will be given as recognition of personal merit of the photographers and by way of encouragement in the development of photographic art in the public interest. In any case 190PT is not in any way liable for the results and/or failure to issue prizes that may be provided in relation to Contests organized by companies or institutions for purposes of marketing or promotion. Contests realized by means of the APP Using the APP it will be possible to vote each day for the photographs divided into the categories and loaded by smartphone. Every 24 hours the winning photograph will be chosen for each category on the basis of the number of votes received.
Groups only for the Site
Among the Services offered on the Site there are also those that allow the users the possibility to join together to create interest groups (“Groups”). Each user may create a Group immediately becoming the ADMIN (Group Administrator). In addition to provisions as hereinafter specified, the ADMIN may: (i) invite other users to join the Group; (ii) accept or refused at his discretion the request to join the Group presented by users; (iii) organize Contests defining the particular conditions such as, by way of example and not limited to, the theme, prizes, award criteria and may provide the rules for participation in the Contest. Groups will have the following characteristics: (i) Within the Group all the users may upload to a “WALL” adding photographs and videos that the ADMIN may delete at his discretion also in case of notices or requests for deletion from one of the members of the Group. (ii) The WALL is only visible/accessible to members of the Group. (iii) Users joint the Group by presenting a request to the ADMIN. A user starts to form part of a Group from the time when the ADMIN accepts his APPlication. (iv) The ADMIN may decide to exclude a user from the Group. (v) The ADMIN may organize Contests within the Groups (Contests reserved to members of the Group and create in total independence by the ADMIN). (vi) The ADMIN may decide if the winning photos of the Contest are those with most votes form Group members or those that the ADMIN or judges chosen at the discretion of the ADMIN, choose as winners. Users acknowledge and accept that the ADMIN will not be liable in any way for the Content and / or comments and / or remarks posted on the Site by users of the Group. By accepting these General Terms & Conditions the user expressly waives any claim for compensation or damages of any kind or nature as against 190PT or the ADMIN in case of comments and / or remarks that may be posted on the Site by the members of a Group. The ADMIN in any case is entitled to exclude at its sole discretion any user from the Group. By accepting these General Terms & Conditions the user accepts the authority of the ADMIN, expressly waiving any claim for compensation or damages of any kind or nature as against 190PT or ADMIN in case of exclusion from a Group. Users herein agree and accept the comments and votes of other users or members of the Group on their photos or images provided that the same are not contrary to the contents of the General Terms & Conditions in relation to any Content posted on the Site. In any case, the authors of the disparaging and / or offensive remarks or remarks in any way harming the rights of other users in relation to the images and / or photographs posted on the Site shall be solely responsible and 190PT and the ADMIN of the Group are exonerated from any liability.
Conditions for payment of Services (only for the Site)
Depending on the required Services, users will pay the tariff indicated on the Site for the relevant Service using the payment methods indicated. The payments and any other accounting document will be settled exclusively in Euro (€). Closure of the account – suspension of Services If user wishes to close his account, he may simply cease to use the Services, or use the procedure indicated on the Site or on the APP. At closure of the account user’s right to use the Services will immediately cease. It is the user’s responsibility to remove any Content before closing the account. Upon termination of the account created by the user, in any case 190PT will automatically remove all Content posted on the Site or on the APP. In this case, the Licence will terminate automatically and will remain for the Content that was purchased before its removal from the Site or from the APP. The provisions which by their nature survive even in the event of termination of the contract will remain in effect even after the closure of the account of the user. By way of example only, the provisions relating to intellectual property rights and exclusion and limitation of liability of 190PT will remain in force. In the event that, at the time of cancellation of the account, the user has posted photographs or images for sale in a limited edition, the Licence in favour of 190PT will continue according to the provisions of the special conditions of use for the photographer and until the forecast series number is reached. 190PT may terminate or suspend, at its discretion, in whole or in part, the provision of Services and / or the user's account immediately and without notice.
Applicable law and competent court
The General Conditions and the Privacy Policy are governed by Italian law. Any dispute regarding the validity, interpretation, performance, termination and / or cessation of the effects for whatever reason of this contract will be the exclusive competence of the Court of Milan, save any APPlication to consumers of competent jurisdiction pursuant to Legislative Decree no. 206/2005.
Changes to General Terms & Conditions and the Privacy Policy
190PT reserves the right to change the General Terms & Condition and/or the Privacy Policy at any time. The user will be subject to the new terms of the General Terms & Conditions, and/or Privacy Policy from time to time in force. If any clause of the General Terms & Conditions and/or the Privacy Policy is held to be invalid, null or for any reason inAPPlicable, said clause will not affect the validity and efficacy of the remaining clauses. Should the user not be a consumer, he declares his express APProval according to and for the effects of articles 1341 and 1342. civil code, of the following clauses: "Right to removal of Content," "Links to other sites", "Limitation of liability of 190PT" "Closure of the Account - suspension of Services," "APPlicable law and competent court," "Changes to General Terms & Conditions and the Privacy Policy ".
Client Store Service – Special Conditions
The following Special Conditions describe the means of access and use of the Store Service consisting in the online sale and purchase of photographic images printed on professional supports in accordance also with the applicable laws on distance contracts, being D.Lgs. 6 September 2005 n. 206 (“Consumer Code”) and insofar as not provided therein, articles 7 and 12 of D. Lgs 9 April 2003, n. 70 (“E-commerce Decree”). Insofar as not specifically provided herein, reference is made to the General Terms and Conditions.Definitions
“Consumer" : the user is the individual who holds the status of consumer purchaser of the Products for purposes not related to a commercial business, craft or profession carried out. "Professional" : the user is the individual or legal entity making the purchase of the Products for purposes related to commercial business, craft or profession carried out. “Client” or “Clients” : the subject, Consumer or Professional, making the purchase of the Products in accordance with the indications on the Site and in the General Terms and Conditions. “On line Sales Contract” : the sale and purchase agreement for the Products entered into between the Seller and the Client in the ambit of a system of distance sales organized by the Sellers using telematic instruments. “Purchase Order or Order” : the purchase order place by the Client in electronic format prepared using the online form made available in the market section, according to the procedure described in the General Terms and Conditions and which constitutes a contract proposal by the Client to purchase the Products. “Products" : pictures or photographs printed or produced on media as available in the market section. “Site” : www.loveyourpix.com owned by 190PT S.r.l. “Seller” : 190PT S.r.l. with registered office in Cesena (FO), Via Cavalcavia n. 242, VAT no 04093470401, registered at the Companies Register of Cesena, N. REA FO – 329394.Scope of the On line Sales Contract
By means of an On line Sales Contract the Seller sells and the Customer purchases the Products, within the ambit of a system of distance sales organized by Sellers via telematic tools on the Site. The information contained on the Site does not constitute an offer by the Seller. All the Products are subject to availability. The printed Products may be dissimilar with respect to the images displayed on the Site as an effect of the Internet browser and / or monitor used and / or different imaging rendering once transferred to the media chosen by the Client. For further information on the Products, the Client may contact the following email address: market@loveyourpix.comPrice
All the sales prices of the Products indicated on the Site are expressed in Euro. Save as otherwise specified, the prices of the Products are inclusive of VAT, if applicable, and include costs of shipping and any customs duties or accessory charges applicable in the state of origin (Italy) which will be evidenced in the Purchase Order. Any customs duties applicable in the state of destination are not included. For the shipping within the territory of the European Union customs duties are not applicable. The prices charged are those indicated in the Site at the time of the Purchase Order by the Client. The Seller reserves the right to alter without notice the prices of the Products and the shipping costs. Any new prices and shipping costs will be applied only to the Purchase Orders received following the date of publication of such new prices/costs on the Site.Process for the purchase of Products
All contracts are concluded directly through access by the Client to the Site where, following the procedures indicated, the Online Sales Contract is entered into. In order to purchase the Products the Client must fill out and send to the Seller the Purchase Order, following the instructions contained on the Site. The Client must read the General Terms and Conditions of sale and select the desired payment method. The process provides for a method of payment by direct checkout without the introduction of the cart. All Purchase Orders sent to the Seller must be completed in all their parts and must contain the elements necessary for the correct identification of the Client, the Products ordered and the place of their delivery. The Client is strictly forbidden from enter false and / or invented and / or fantasy data. The personal data and the e- mail address must be exclusively those of the Client and not of a third party or of an invented person. The Purchase Order sent to the Sellers is considered as a contract proposal by the Client expressed on-line and contains information about the essential characteristics of each Product ordered, its price, means of payment, mode of delivery and shipping costs and any costs and additional charges applicable. Upon receipt of the Purchase Order the Seller will verify the data provided by the Client and send to the email address provided by Client in the Purchase Order an e-mail confirming the Order and that the same will be processed. Until such time as the Client has received the e-mail accepting the Purchase Order, the Purchase Order shall not be deemed as accepted. Where, in exceptional cases, it is not possible to fill the Purchase Order, the Client will be contacted and informed promptly by customer service. The Online Sales Contract is considered as concluded and binding for both parties when the Client receives via e-mail confirmation from the Seller, following the verification of price and accuracy of the data entered by the Client, its Order proposal has been successfully completed and, therefore, has been accepted. The Client may cancel the Order up to the time of receipt of the e-mail confirming acceptance of the order by logging on to the market section where all the orders to be processed are visible. Following receipt of the e-mail confirming the sale contract the same will be deemed valid and binding and the Order may no longer be canceled. The e-mail acceptance of the Purchase Order must contain a summary of Conditions, information on the essential characteristics of the purchased Products, a detailed indication of the price of the Products and of the means of payment, information on delivery costs, the address of the Seller to which complaints should be sent, information on support services, as well as information relating to the shipment of the Products and their expected date of delivery. Notwithstanding the foregoing, the Purchase Order sent by the Client must be considered devoid of any force and effect, and will not be accepted by the Seller, if the Seller has reasonable and probable cause to believe that the Client uses false or invented names in the purchase process in violation of the provisions of the Conditions. In that case, the Online Sales Contract will be deemed as not having been entered into and the Seller will send to the Client, by e-mail, a notice stating the non-acceptance of the Purchase Order and the failure to conclude the contract, canceling any charge and / or expense of the Client. The Seller reserves the right to partially fulfill the Purchase Order in the event of the unavailability of one or more Products ordered by the Client. In this case, the Client will be charged only the amount corresponding to the Order as partially execute. Once the "on line" purchase procedure is complete, the Client should print and keep a copy of the Conditions, which, however, it will have already seen and accepted as a mandatory step in the purchase, as well as the specifications of the purchased Product. According to article 12 letter b) of D. Lgs. 9 April 2003 n. 70, each Order sent will be stored in the Seller’s database. The Client, if it has gone through the authentication procedure on loveyourpix.com, may at any time access his Purchase Order, in order to view its status, linking to the Site and accessing the section “Orders” where the Orders placed and the relevant details are indicated. In case the purchase is made by a non-authenticated Client, who can in any case finalize the purchase process on the Site www.loveyourpix.com by accepting its terms and conditions, the Order will be stored in the Seller’s database and the Client will be given an account through which he may finalize the authentication procedure and have access to the section “Orders”. The Client can in any case monitor the status of its Purchase Order contacting the client support service at the e-mail address market@loveyourpix.com.Payments
Payments by the Client may only be made using one of the following methods: Credit Card, Prepaid Credit Card, PayPal. Payments made by credit card or other electronic forms are made via a secure connection, which connects directly to the bank owning and operating the "on-line" payment service, with which the Seller has an agreement, through the PayPal circuit. The Seller does not enter into possession of the credit card information of its Clients, and can not be held responsible for any fraudulent use of the cards. The data is received directly and exclusively by the banks that authorize payment which only then communicate the outcome to the Seller. In case of payment with PayPal, the Client must follow the procedures on the PayPal site. The sum relating to the order will be charged on the PayPal account of the Client at the time the order is received by the Seller. For every transaction made with a PayPal account, the Client will also receive an e-mail confirmation directly from PayPal. In the event of subsequent cancellation of the Order, the amount refunded will be accredited to the PayPal account of the Client and the Seller shall not be held liable for any damages, direct or indirect, caused by delays in the release of sum by PayPal. In the event that, for any reason, payment of the amounts due from the Client is impossible, the purchase process will be automatically annulled and the purchase automatically cancelled and the Online Sales Contract will be deemed as not having been entered into. Any refund will be credited to the Client using one of the methods proposed by Sellers and chosen by the Client, in a timely manner and in any case within a maximum of 60 days.Invoicing
For each Purchase Order the Seller will issue an invoice based on the information provided by the Client in the Purchase Order. No change in the invoice will be possible after its issue. The invoice will be sent to the Client after the conclusion of the purchase process, in electronic format.Time and manner of delivery
The Seller will deliver the Products as chosen and ordered to the Client by a trusted courier between Monday – Friday, excluding Saturdays, Sundays and public holidays. Delivery time will be stated in the Purchase Order and are merely indicative. The Seller will not, therefore, be liable for any unforeseen delays and / or delays attributable to the courier. Where applicable the provisions of article 54 of the Consumer Code, and except in cases of force majeure or unforeseeable circumstances, the delivery date will not exceed 60 days from the day following the sending of the Purchase Order to Seller. At time of shipment the Client will be sent an e-mail confirming shipment together with the tracking number that will allow him to monitor the delivery status on the courier’s website. Delivery of the Products will be made to the address stated in the Purchase Order solely to the Client or an appointee provided the same is an adult, who will have to sign the delivery documents confirming receipt of the Products. No deliveries will be made to post office box addresses. At the time of delivery of the Products by the courier, the Client is required to verify that: The number of packages delivered corresponds to the number indicated in the packing slip (DDT); The packaging is intact, neither damp or altered, also in the sealing materials. Any damages to the packaging and/or Product or the non-correspondence of the number of packages or of the indications must be notified immediately in writing by the Client or its appointee on the package slip in the relevant area. In that case the Client or its appointee must reject the damaged goods without having to open the packaging and the Seller, once it receives the damaged packaging, will effect a new shipment of the ordered Product. Once the package slip has been signed without the Client or its appointee having raised any objection, the Client may no longer raise any objection regarding the exterior characteristics of the package delivered.Withdrawal right
The right of withdrawal referred to in article 64 and following of the Consumer Code is not applicable to the Online Sales Contract since the Products are personalized or custom-made products as referred to in article 55, paragraph 2, letter c) of the Consumer Code.Statutory Guarantee
The Seller warrants to the Client that the Products will be free from defects in design and materials and conform to the descriptions published on the Site for a period of two years from the date of delivery of the Products in the event of sale to a Consumer and one year in case of sale to a Professional. This guarantee will cease to be effective if the Client fails in its responsibility to notify any defects of non-conformity within and not later than 2 months from their discovery, if a Consumer and no later than 8 days from discovery if a Professional, by email to market@loveyourpix.com thus activating the return procedure below. The Seller reserves the right to verify the existence of the defect complained of, to perform the repair or replacement only after said verification. Where as a result of this verification, the defect does not constitute a lack of conformity. The Seller reserves the right to charge the Client the costs of verification, repair and transport. It is understood that the Seller will not be liable for defects in the conformity of the Products caused by the negligence and / or the acts or omissions of the Client such as, by way of example, the exposure of Products to heat or light sources that can degrade quality or consistency, falls, shocks, etc.Returns
Except in the cases mentioned in the last paragraph of the previous chapter "Statutory Guarantee", the return process can be activated by the Client via the customer service section on the platform by sending an e-mail to market@loveyourpix.com. In the case in which 190PT authorizes the return, the costs for the replacement and / or repair of the Product will be borne by 190PT.Data protection
Save always the provision of the Privacy Policy published on www.loveyourpix.com (http://loveyourpix.com/privacy-policy) the Seller informs the Client according to article 13 D.Lgs. 196/2003 that the processing of personal data provided by the Client is carried out by the Seller, in its role as owner of the data processing, using manual, computerised and telematic instruments, by staff appointed for the purpose, ad for the following purposes: a) to enter into the On line Sales Contract; b) to comply with the steps necessary to perform the On line Sales Contract; c) to comply with specific requests for information from the Client regarding the Products. The conferral of data is optional, however this is necessary for the conclusion and performance of the Online Sales Contract. The failure to provide the data will prevent the conclusion and / or performance of the Online Sales Contract or the Seller from fulfilling specific requests for information from the Client. For all other information regarding article 13 D.Lgs 196/2003 please see the Privacy PolicyContact
For any further information or assistance regarding the Site or on the Client Store Service, the Client can contact the Seller at the following email address: market@loveyourpix.com.- 5781 reads